Policy of
confidentiality
1. Introduction
Our company collects and processes certain personal data, hereinafter the Data. We make every effort to protect the Data that you entrust to us and to process them in accordance with the law and in particular Regulation (EU) 2016/679 also known as "GDPR".
We present to you below:
- Who is the Data Controller?
- What Data do we process, for what purposes, on what legal bases and how long do we keep them?
- What are Rights and how can you assert them?
- Who can your Data be transmitted to?
- Information about children
- Links to other websites and services
- Security
- Limitation of Liability Clause
- What happens in the event of a dispute?
- Applicable law and competent jurisdiction
- Effective date
2. Who is the controller?
The Data Controller is the legal entity that processes the Data you entrust to us. This information is provided to you in order to allow you to contact us if you have any questions about the processing of your Data or if you wish to assert your rights.
IntyEssentials (Inty Europe srl – BCE 0744.580.116)
Rue Saintraint, 1
5000 - NAMUR BELGIUM
email: contact(at)intyessentials.com
You can also contact us via the contact form.
3. What data do we process, for what purposes, on what legal bases and how long do we keep them?
We list the different treatments below:
3.1. Subscription to the Newsletter
- Data collected via a form at the bottom of each page:
- E-mail address
- Purpose of processing: to regularly inform you of IntyEssentials news, product news and the latest current promotions.
- Retention period: the Data is retained for a maximum period of 3 years.
- Legal basis: consent.
3.2. Shopping cart management
- Data collected from the shopping cart:
- E-mail address
- Password (optional, if creating an account)
- First and last name
- Full address
- Enterprise (optional)
- Phone
- Date of birth
- Comment
- Delivery address
- Purpose of processing: manage your order and deliver your basket.
- Retention period: Data is retained for a maximum of 5 years after the last purchase. Accounting data is retained for 7 years for legal reasons.
- Legal basis: performance of a contract.
3.3. Customer Newsletter
- Data collected from the shopping cart:
- E-mail address
- Phone (optional)
- First and last name
- Purpose of processing: to regularly inform you of IntyEssentials news, product news and the latest current promotions
- Retention period: Data is retained for a maximum period of 5 years after the last purchase.
- Legal basis: legitimate interest.
3.4. Managing the “Contact” form
- Data collected via a suitable page:
- Name
- E-mail address
- Phone
- Comment
- Purpose of processing: to allow Internet users to contact our company and send us a free message directly from our website.
- Retention period: Data is retained for a maximum period of 6 months after submission of the message.
- Legal basis: execution of pre-contractual measures.
4. What are your rights and how can you assert them?
You have various rights:- Right of access: you have the right to consult your Data at any time and free of charge.
- Right of rectification: you have the right to require that incorrect Data be corrected and that inappropriate or no longer necessary Data be deleted. We draw your attention to the fact that you are required at all times to verify the accuracy of the Data that you communicate to us.
- Right to erasure: when you no longer wish your Data to be processed and you are eligible to request the right to erasure, we will then delete your Data from our database.
- Right to portability: to the extent necessary, you will also have the right to the portability of your Data under the conditions provided for by the applicable Data protection legislation.
- Right to object: you have the right to object to any use of your Data for prospecting purposes.
- Right to restriction of processing: finally, you have the right to obtain the restriction of the processing of your Data, in accordance with the applicable Data protection legislation.
- contact(at)intyessentials.com
5. To whom can your data be transmitted?
We do not sell or otherwise disclose the Data we collect about you to third parties. In certain circumstances, our website provides you with tools for sharing to various social networks. If you choose to interact with a social networking site such as Facebook or Twitter, for example, certain Data (your IP address, the page from which you started interacting on our site, etc.) will be communicated to the social network concerned.
6. Hosting and transfer of your data
We do not transfer any of your data to third parties, except for the need to operate the site and its features. In this event, we work exclusively with third parties who are fully compliant with European data protection and privacy laws (GPDR compliant).
- Shopify is the platform we use to operate this website. This company is based in Canada but complies with European data protection regulations .
- Klaviyo is the platform we use to send newsletters and emails. This company also complies with European data protection regulations and is part of the Privacy Shield .
- We also use Google Analytics and Microsoft Clarity to help us understand how our customers interact with our site. You can learn more about Google’s privacy and data processing policies here . You can also opt out of Google Analytics tracking here .
7. Information concerning minors
This website is intended for an audience of at least 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from minors, we will take steps to delete the information as soon as possible, unless applicable law requires us to retain it.
8. Links to other websites and services
Our Site may contain links to third-party sites and provide you with access to third-party services (such as social networks). We have no control over how third-party sites and services treat your personal information. We do not review third-party sites and services, and we are not responsible for these third-party sites and services or their privacy practices. Please read the privacy statements of any third-party sites or services that you access from our Sites or Services.
9. Security
We have developed appropriate technical and organizational security rules to prevent the destruction, loss, falsification, modification, unauthorized access, accidental communication to third parties, as well as any other unauthorized processing of the Data.
10. Limitation of liability clause
IntyEssentials' liability will be limited to direct damages, excluding any indirect damages. IntyEssentials may never be held liable for damages deemed indirect such as, without this list being exhaustive, loss of Data, financial or commercial damage, loss of profits, increase in overheads, disruption of planning.
Furthermore, IntyEssentials cannot be held responsible for any damage resulting from illegitimate manipulation committed by third parties on the Data (Data theft, viruses, phishing or other computer crimes).
11. What happens in the event of a dispute?
First of all, you should contact the Data Controller (see point 4) or the Data Protection Officer (see point 5). If you are not satisfied with our response, you have the right to lodge a complaint with the supervisory authority on which we depend, whose contact details are as follows:
DATA PROTECTION AUTHORITY (DPA)
35, Press Street
1000 BRUSSELS
02/274.48.79
contact(at)apd-gba.be
Contact form:
https://www.autoriteprotectiondonnees.be/formulaire-de-contact